Ihrv2 Terms & Conditions – Malaysian Online Casino Platform Usage Policy

By registering, logging in, or using any part of the platform ihrv2 on the website https://ihrv2.my, you hereby fully and legally agree to be bound by all Terms & Conditions set out in this document. If you do not agree with any part of these terms, you are advised not to use the platform ihrv2.

These Terms & Conditions constitute a legally binding agreement between you ("Player" or "Member") and ihrv2 ("Platform", "We") in relation to the use of all services, games, promotions, and features available on the platform ihrv2. This agreement is governed by applicable law and shall be interpreted accordingly.

Platform ihrv2 reserves the right to amend, update, or supplement any part of these terms at any time without prior notice. It is your responsibility to review this page periodically to ensure you remain compliant with the latest terms. Continued use of the platform following any amendment constitutes acceptance of the revised terms.

To register and use the platform ihrv2, you must meet all of the following eligibility requirements at the time of registration and throughout the duration of your account:

• You must be at least 21 years old on the date of registration.
• You are an individual with full legal capacity to enter into a binding agreement.
• You do not reside in any jurisdiction where accessing or using an online casino platform is prohibited under local law.
• You may only register one (1) personal account — multiple account registrations by the same individual are strictly prohibited at ihrv2.
• All information you provide during registration is truthful, accurate, current, and complete. ihrv2 reserves the right to request identity verification documents at any time.
• You are registering for your own personal use and not on behalf of any other individual or entity.

ihrv2 reserves the right to request identity verification (KYC — Know Your Customer) at any time, particularly prior to processing your first withdrawal. Required documents may include a copy of your Malaysian identity card (MyKad), bank statement, or other relevant supporting documents. Failure to provide the required documents within the stipulated timeframe may result in account suspension or closure.

Platform ihrv2 supports a wide range of secure and convenient local Malaysian payment methods. All transactions at ihrv2 are conducted in Malaysian Ringgit (RM / MYR). ihrv2 does not accept payments in foreign currencies.

Accepted deposit methods at ihrv2 are as follows:

• DuitNow — Instant transfers 24/7 from any bank or eWallet that supports DuitNow in Malaysia.
• Touch 'n Go eWallet — Malaysia's most popular eWallet for fast and secure deposits.
• GrabPay — Pay directly from your GrabPay balance instantly.
• Boost — Boost eWallet for instant deposits into your ihrv2 account.
• ShopeePay — Use your ShopeePay balance to deposit into the ihrv2 platform.
• FPX Internet Banking — Includes Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Bank Islam, AmBank, and other Malaysian banks that support FPX.

Minimum deposit at ihrv2 is RM 10. The maximum deposit per transaction is subject to the limits set by your chosen payment method and your account tier at ihrv2. Deposit funds are typically credited to your account within 1 to 5 minutes of a successful transaction.

Player ihrv2 are entitled to withdraw their winnings subject to fulfilment of all applicable conditions, including any wagering requirements attached to bonuses that have been used. The minimum withdrawal at ihrv2 is RM 30 for each withdrawal request.

ihrv2 processes withdrawal requests within 1 to 3 business hours for most payment methods. VIP members ihrv2 enjoy prioritised withdrawal processing. All withdrawals will be credited to the same payment method used at the time of deposit, except in specific circumstances that require an alternative method with approval from the ihrv2 team.

Before your first withdrawal is processed, ihrv2 reserves the right to request identity verification (KYC). This is standard procedure to ensure the security of your account and to prevent financial fraud. The KYC process typically takes 24 to 48 hours once complete documentation has been received.

• All withdrawals are reviewed by the ihrv2 finance team before being processed.
• Ihrv2 reserves the right to hold withdrawals pending until identity verification is complete.
• Withdrawals involving large amounts may be subject to additional review.
• There is no daily withdrawal limit for fully verified accounts, subject to platform limits.

All bonuses and promotions offered by ihrv2 are subject to the specific terms stated alongside each offer. Players are required to read and understand the conditions of each bonus before accepting it. Accepting a bonus automatically indicates your agreement to the applicable terms.

General terms applicable to all bonuses ihrv2 unless otherwise stated are as follows:

• Each bonus may only be claimed once per eligible player, unless otherwise stated.
• The welcome bonus is exclusively for new members making their first deposit at ihrv2.
• Most bonuses are valid for 30 days from the crediting date — any bonus not used within this period will expire automatically.
• Ihrv2 reserves the right to void any bonus awarded as a result of a technical or system error.
• Bonus abuse, including hedge betting or strategies deemed to exploit the bonus system, may result in the cancellation of the bonus and any associated winnings.
• Ihrv2 reserves the right to modify, suspend, or terminate any promotion at any time.

All games available on ihrv2 — encompassing video slots such as Book of Dead, Tower Quest, and 888 Pots of Gold; live table games including Live Blackjack and Salon Prive BJ; card games such as Let It Ride; and unique titles like JetX — all powered by software from licensed and reputable game providers.

The outcome of all games on ihrv2 are determined by a Random Number Generator (RNG) independently certified by third-party audit bodies. This ensures that every slots spin, every card hand, and every game outcome is entirely random and cannot be manipulated by ihrv2 nor the player.

• The RTP (Return to Player) rate for each game is disclosed within that game's information section.
• Players are responsible for understanding the rules of each game before wagering real money.
• Any technical malfunction or connection disruption occurring during an active game session will be resolved in accordance with ihrv2's dispute resolution policy.
• Ihrv2 reserves the right to void any bets or rounds affected by an identified software error.
• Bets that have been confirmed and accepted by the ihrv2 system cannot be cancelled by the player.

Minimum and maximum betting limits vary by game and are displayed within the respective game interface. Players are encouraged to review the betting limits before starting each gaming session on ihrv2.

As a user of the platform ihrv2, you agree to comply with all of the following responsibilities at all times:

• Keeping your ihrv2 account password confidential. ihrv2 is not responsible for any unauthorised access resulting from your failure to safeguard your login credentials.
• Notify ihrv2 immediately if you suspect any unauthorised access to your account.
• Not using automated software, bots, or any technical means to gain an unfair advantage in any game or within the ihrv2 system.
• Not engaging in any activity that could damage, disrupt, or overburden the ihrv2 technical infrastructure.
• Not using the ihrv2 platform for any unlawful purpose, including money laundering.
• Not sharing your ihrv2 account with any other individual — each account is for the sole personal use of the account holder.
• Keeping your ihrv2 account information up to date whenever there are changes to personal details such as your email address or phone number.

Any breach of the above responsibilities may result in immediate action, including temporary suspension or permanent closure of your account ihrv2 yours, as well as the confiscation of any funds or winnings held in that account, depending on the nature and severity of the violation.

ihrv2 genuinely cares about the wellbeing of every one of our players. We believe that online casino gaming should be an enjoyable and controlled form of entertainment — not a source of stress or financial hardship. To that end, ihrv2 committed to promoting and implementing responsible gambling practices across our entire platform.

ihrv2 provides the following tools to help players manage their gaming activity responsibly:

• Deposit Limit — Set daily, weekly, or monthly deposit limits based on your own financial means.
• Loss Limit — Set a maximum loss limit for a defined period to keep your gaming spend in check.
• Play Break — Take a temporary break from play for 24 hours, 7 days, or 30 days, according to your needs.
• Self-Exclusion — The option to fully exclude yourself from the ihrv2 platform for an extended period or permanently.
• Account Activity Review — Access your full history of betting activity, deposits, and withdrawals on ihrv2 at any time.

If you or someone you know is showing signs of problem gambling, we strongly encourage you to seek help immediately. Please visit the Responsible Gaming ihrv2 for more information and links to relevant support organisations in Malaysia.

Players are free to close their account ihrv2 their account at any time by contacting the customer support team. Before closing your account, please ensure you have withdrawn all eligible balances. Once the account is closed, unclaimed balances remaining after 90 days may be subject to ihrv2's unclaimed funds policy.

ihrv2 also reserves the right to suspend or close any account without prior notice under the following circumstances:

• Confirmation that a player has breached any terms set out in this document.
• Confirmation that information provided during registration is false or misleading.
• Suspected activities related to money laundering or financial fraud.
• Registration by individuals under the age of 21.
• Multiple account ownership by the same individual.
• Misuse of the ihrv2 bonus system or promotional programmes.
• Instructions from relevant legal authorities.

In the event of account closure due to a terms violation, ihrv2 reserves the right to withhold any balance in the relevant account while an investigation is ongoing. ihrv2's decision in this matter is final once the investigation is concluded.

ihrv2 shall not be liable under any circumstances for indirect, consequential, special, or punitive losses arising from the use of or inability to use this platform, even if ihrv2 had been informed of the possibility of such losses.

Without limiting the foregoing, ihrv2 expressly disclaims liability for:

• Loss of winnings or playing opportunities resulting from technical disruptions, system maintenance, or internet connection failures on the player's end.
• Any losses arising from unauthorised access to your ihrv2 account as a result of your own negligence in safeguarding your login credentials.
• Losses arising from valid and fair game outcomes based on certified RNG.
• Any delays in deposit or withdrawal processing caused by third parties such as banks or eWallet providers.

Maximum total liability ihrv2 to you under any circumstances shall not exceed the total amount you have deposited within the 12 months preceding the relevant liability claim.

ihrv2 reserves the right to amend, update, or supplement any part of these Terms & Conditions at any time at our sole discretion. Amendments will take effect immediately upon publication on the website ihrv2.

When significant material amendments are made, ihrv2 will endeavour to notify players via in-platform notices or to their registered email address. However, it remains your responsibility as a player to check this Terms & Conditions page periodically to ensure you are always aware of the latest terms governing your use of the platform ihrv2.

If you disagree with any amendments made, you have the right to close your account ihrv2 yours and withdraw your balance. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the use of the platform ihrv2 in general, our customer support team is ready to assist you through the following channels:

• Live Chat — Live chat within the ihrv2 platform for the fastest response, available 24/7.
• Email — [email protected] for more detailed enquiries or those requiring documentation.
• WhatsApp — For fast, convenient mobile support.

Support team ihrv2 operates entirely in Bahasa Malaysia and is committed to responding to all enquiries within a reasonable timeframe. For formal complaints relating to these terms, please submit them via email with your account number and full complaint details to facilitate our investigation process.

ihrv2 appreciates your trust in our platform. Our goal is always to provide every Malaysian player who chooses ihrv2 as their entertainment destination.